Payment Policy – WildLuiss

Effective Date: January 6, 2025

At WildLuiss, we are dedicated to providing a smooth, secure, and convenient shopping experience. This Payment Policy outlines the payment methods accepted, payment processing procedures, and terms for purchases made through our website, https://wildluiss.com. By using our website and making a purchase, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods for your convenience. When making a purchase on our website, you can choose from the following options:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with the Visa or MasterCard logo are also accepted.
  • PayPal: You can pay via PayPal, a trusted and secure payment service.
  • Apple Pay: For eligible users, Apple Pay is available as a quick and easy payment method.
  • Google Pay: You can also use Google Pay as a secure and seamless payment option.

Please ensure that your payment details are correct and up to date when completing your order. WildLuiss will process your payment securely and only charge the total amount of your order, including taxes and shipping fees.

2. Order Confirmation and Payment Authorization

Once you place an order, you will receive an order confirmation email. This email confirms that your order has been successfully placed but does not guarantee payment approval. WildLuiss will review and authorize your payment before processing your order. If there are any issues with your payment (e.g., declined card, incorrect payment details), we will notify you and request an alternative payment method.

Your payment will be authorized but not charged until your order is processed and shipped. If your payment method is declined, your order may be delayed or canceled.

3. Currency

All transactions on the WildLuiss website are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your bank or payment provider may convert the amount into your local currency. Please be aware that conversion rates and additional international transaction fees may apply, depending on your payment provider.

4. Security and Payment Protection

We prioritize the security of your personal and payment information. All transactions are encrypted using Secure Socket Layer (SSL) technology to protect sensitive data such as credit card information. Our website is also PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring that your payment details are processed securely.

For added security, we employ third-party fraud detection tools to prevent unauthorized transactions. If we detect any suspicious activity or unusual payment patterns, we reserve the right to contact you for additional verification or to cancel your order.

5. Payment Processing and Charges

Once your payment has been successfully processed, the total amount, including applicable taxes and shipping charges, will be charged to your selected payment method. The payment will be processed as soon as we confirm availability of your order and the payment has been authorized.

  • For credit/debit card payments, the payment will typically be charged to your card immediately after the transaction is processed.
  • For PayPal, Apple Pay, or Google Pay transactions, the payment will be processed once you complete the payment on their respective platforms.

Please note that your payment statement may show “WildLuiss” or our business name as the merchant for the transaction.

6. Sales Tax

Sales tax will be applied to orders shipped within the United States, based on the tax rate applicable to your shipping address. The sales tax amount will be calculated and displayed during checkout before you complete your order.

If your order is being shipped to a location outside of the United States, you may be responsible for any applicable duties, taxes, or customs fees, which are determined by your local customs authority. Please contact your local customs office for more information.

7. Order Cancellations and Modifications

Once your payment is processed, we begin working on fulfilling your order. While we cannot guarantee that changes or cancellations can be made once an order has been placed, we encourage you to contact us immediately at info@wildluiss.com if you need to cancel or modify your order.

If your order has already been processed and shipped, we are unable to make changes or cancellations. However, you can return your items within the return period, as outlined in our Refund and Returns Policy.

8. Pricing Errors

While we make every effort to ensure that product prices and shipping rates are accurate, errors may occur. If we discover a pricing error after your order has been placed, we will notify you and provide you with the option to proceed with the corrected price or cancel your order. If the price is significantly different from what you were charged, we will issue a refund or adjust the price before processing the order.

9. Refunds and Chargebacks

Refunds are issued according to our Refund and Returns Policy. If you are eligible for a refund, the amount will be credited back to your original payment method. Refunds typically take 5-7 business days to process, depending on your payment provider.

In the event of a chargeback, we reserve the right to dispute the claim if it is deemed unjustified. If you have any concerns or issues with your payment, please contact us at info@wildluiss.com before initiating a chargeback.

10. Payment Disputes

If you believe there is an issue with your payment, such as an unauthorized charge or a discrepancy, please contact us immediately. We are happy to investigate the matter and resolve it as quickly as possible. You can reach our customer service team at: